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Weird stuff with Hills

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  • #17528
    fivelongdays
    Participant
    • Total Posts 728

    Hi everyone,

    Yesterday, I had £29 in my Hills account, ready to place some bets on the rescheduled Newbury races…but when I logged into my account again, I had £70!

    I have no idea where this extra money has come from!

    Has this happened to anyone else?

    FLD

    BlueSky @pghenn.bsky.social

    So don't run, just like the others always do

    #340706
    Glenn
    Participant
    • Total Posts 2003

    Something similar happened to me, with a few k’s and m’s on the end of your numbers.

    The things that fall into your lap when you have the quick wit to change your wife’s name by deed poll to Mrs P M Struthers and sign up to a few online betting firms on the off chance………….

    #340807
    Marginal Value
    Participant
    • Total Posts 703

    Hi everyone,

    Yesterday, I had £29 in my Hills account, ready to place some bets on the rescheduled Newbury races…but when I logged into my account again, I had £70!

    I have no idea where this extra money has come from!

    Has this happened to anyone else?

    FLD

    Like all online bookmakers WH keep a record of all transactions on your account. Once you have logged in, click on "My Account" – top centre of the page. On the next screen click on "View details of your bets and transactions". You can see everything that has happened on your account for the last six months, anything before that you have to phone the Customer Help Desk.

    My guess is: Refunded Saturday morning bets on races at the abandoned Newbury meeting.

    Of course it might be the million-to-one chance that someone has hacked into your account and put money in, instead of taking it out!

    #340824
    Avatar photokasparov
    Member
    • Total Posts 660

    Hills have been very good in my experience but other bookmakers do make mistakes. I had one winning bet settled at 13/2 rather than 13/8, some winning bets recorded as losers, some each way bets place terms wrongly worked out, a £1000 mystery credit on a spread bet I never did and various other bits and bobs over the years.

    It pays to check.

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