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  • February 17, 2007 at 15:55 #343
    Avatar photocaravan
    Participant
    • Total Posts 107

    So

    is there a proper, official route to take if a customer wants to complain or take on a rating service that keeps re-inventing itself

    They take your money …then closes down for 6 months …then starts up again under a different membership arrangement and wants a further subscription for the future

    probably lost money but is there anybody to complain too and get them to return part of the original subscription

    views would be appreciated

    February 17, 2007 at 16:37 #29357
    Avatar photorobert99
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    • Total Posts 899

    Trading Standards<br>Office of Fair Trading<br>Publication, if any, that published original add/s.<br>Police

    February 17, 2007 at 16:45 #29358
    Avatar photoMatron
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    • Total Posts 6932

    Citizens Advice would be the first port of call.

    They will point you in the right direction or advice if it is not worth pursuing.

    Regards – Matron<br>:cool:

    February 17, 2007 at 16:48 #29359
    davidjohnson
    Member
    • Total Posts 4491

    Name and shame wouldn’t harm either.

    February 17, 2007 at 17:13 #29360
    Glenn
    Participant
    • Total Posts 2003

    I always find signing up to the sleepy hollow boys, where it’s forever 1955 and nothing ever changes, avoids all this hassle.

    February 17, 2007 at 17:44 #29361
    Avatar photocaravan
    Participant
    • Total Posts 107

    Shame AND name them seems to be a good idea DJ but it’s not quite the right FORM

    or should I think differently

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