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Why on earth do the Post keep messing about with the Log In process
On Friday the log in page was unavailable for hours and clicking on the log in link just brought up Page Unavailable
Now the link to the Log In page seems to have been removed altogether
I mean the link at the top right of the home page
Has it been moved somewhere else ?
Is it a plot to prevent the customers from using the site so they can just close it down ?
Just had this email, doesn’t sound too clever
Dear Tony,
Despite our best efforts, the security on racingpost.com has been breached over the last 36 hours, in a sophisticated, sustained and aggressive attack. One of our databases was accessed and customer details were stolen.
Security is an area we take extremely seriously and our website has not been compromised previously. As soon as we were aware of the situation we did everything in our power to halt the breach. We have now established that a number of customer accounts were accessed. Although all the passwords are encrypted, we believe that there is still a chance that some passwords can be deciphered. As yours is one of the accounts involved, there is a risk of identity theft. Please be aware that we do not store your credit card details on our website and these have not been the subject of any theft.
As part of our efforts to resolve the issue, we have turned off the ability to register / log-on to racingpost.com. You will still be able to access the site safely. Members’ club content will also be available.
However, we are contacting you now to request that you take all precautions and reset your passwords on any other site which uses the same password as the one you use on racingpost.com as soon as you can. If, for example, you use the same password for your bookmaker accounts, email accounts or for social media we advise you to reset them. Mine is one of the accounts involved and I will be changing my passwords. We understand how inconvenient this is – and can only apologise for any difficulty this causes – but feel it is necessary under the circumstances.
Once we are totally satisfied that using your account details on racingpost.com is completely secure, you will need to reset your password on our site. We will send you an email with instructions on how to do this. For security reasons, there will be no links on the email. You will need to visit the racingpost.com website to make the changes. For now, please proceed with changing your passwords (if the same as your racingpost.com password) on any other site.
If you have any questions, please contact Racing Post customer services on 01635 246505.
Please be assured that we are currently reviewing all of our security measures and will put in place even stronger protection to stop this happening again. Extensive changes have already been made overnight with the assistance of industry-leading cyber-security experts.
We are extremely sorry that this unfortunate incident has occurred and thank you for your patience and understanding.
We will be in touch in due course once we have re-established the registration / log-in part of the site.
Yours faithfully
Bruce Milllington
EditorI’ve received that e-mail now as well !
Think I’ll just have a few days away from the site until they sort it out
I’ve had the email as well and checked with someone else, they also have same. Seems to me that all accounts have been accessed.
I’ve had an email, but I don’t even remember registering with the Racing Post!
lol same me, I promised years ago never to use the Racing Post website ever again
No email here, but am locked out from my own ratings because there is no login any more.
Can’t help but think this has been made possible by the repeated unnecessary changes they’ve made in recent weeks / months.
Their website has been a mess for some time.
I received an email, I see that the login box has been removed
I updated my speed figures last night and only have Wolverhampton to do
I just checked and you can see the Top Speed and RPR ratings when clicking on any individual horses which normally is members only
It could be that someone sneaked into the RP system on 16th November.
Check out the race title of the 2:30 at Caulfield on that date. It was the Snowhite Maintenance Eclipse Stakes, but the RP results has it sponsored by Snowsh*te Maintenance!
Rob
- Total Posts 764
I got that email too.
****ing joke! Now I have to waste my time changing 1000 password, great.
Tedious, but I keep separate passwords 10+ characters, letters, numbers and symbols for anything important written down on a pad in the desk, gradually rotate them over time. Thankfully my RP log in has just about been phased out and is the last important account I have the password in use for, if any!
Though, the amount of times I ask David for my password on here you wouldn’t believe it
May take a short while yet until the site is functioning to any standard. Has been horrid to use today.
The saga of the security problem at the Racing Post continues to roll on
I am not looking forward to a weeks worth of work updating my speed figures, if they ever get around to fixing the problem
.To cap it all, they said to compensate me for the downtime, I will receive a free Pricewise tip each day at 12.00pm
They’ve made the whole thing worse with their PR approach to it. Sending a free tip is the latest example. They obviously haven’t a clue about the makeup of their online membership – they don’t know who their customers are and why they are ‘buying’ from them.
Their first blunder was the breach; their second the letter saying they were now putting ‘stringent’ measures into effect to ensure it didn’t happen again. In other words, we couldn’t be bothered protecting you with these same measures beforehand.
The editor continues happily tweeting away about inconsequential matters while the site is now open to all. How many are paying nothing for lots of content and how many of us are paying for essential content we can’t access?
With Mr Millington tweeting away as though he’s on holiday, is there anyone in charge there?
I only pay to use the MyRatings feature which are er mine anyway and now they are locked safely away out of my reach. And for how long?!
Joined twitter to while away the time and got blocked by uncle Ralph Topping himself, which was as good as a winner
They’ve made the whole thing worse with their PR approach to it. Sending a free tip is the latest example. They obviously haven’t a clue about the makeup of their online membership – they don’t know who their customers are and why they are ‘buying’ from them.
Their first blunder was the breach; their second the letter saying they were now putting ‘stringent’ measures into effect to ensure it didn’t happen again. In other words, we couldn’t be bothered protecting you with these same measures beforehand.
The editor continues happily tweeting away about inconsequential matters while the site is now open to all. How many are paying nothing for lots of content and how many of us are paying for essential content we can’t access?
With Mr Millington tweeting away as though he’s on holiday, is there anyone in charge there?
Similar to the RUK fiasco where they were tweeting their service provider and asking they telephone them !?!?!
A bad few weeks for equine websites
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