[Pat123]

4.15 Hex – Risky Way

[Pat123]

1.50 Ling – Hephaestus

[Pat123]

4.50 Nott – Piety

[Pat123]

I received my latest Racing UK club pack today and enclosed is a letter that says all existing monthly subscribers will have their monthly subscription fee reduced to £15 per month as from 1 November.

Happy Days :biggrin: :biggrin: :biggrin:

[Pat123]

3.10 Leic – Word Perfect

[Pat123]

3.45 New – Pinpoint

[Pat123]

4.05 Ling – Carmanero

[Pat123]

2.50 Ling – Go On Green

[Pat123]

3.00 Brighton – Ektimaal

[Pat123]

2.25 Wor – Keltic Lord

[Pat123]

2.50 Perth – Brooklyn Brownie

[Pat123]

4.00 Newm – King Charles

[Pat123]

I rang both Setanta and RUK Customer Services and they gave me similar stories.

Setanta said they are waiting for the go ahead from Head Office before changing payments down to £15 p/m and no refund will be offered for any overpayment.

RUK are waiting for their "billing structure to be amended" before changing payments to £15 p/m. Again no overpayment will be refunded.

Initially the only channel I subscribed to was NASN and I was paying £9 p/m. When NASN became part of the Setanta package my payment increased to £14 p/m and my Direct Debit was amended immediately. It’s amazing why they can’t act that fast when payments are due to go down.

[Pat123]

I also pay for both Setanta and RUK at £34 per month. I rang Customer Services about a month ago when the merger was first announced and the rep said that I will be paying £15 per month but to be patient and wait for the adjustments to be made. Needless to say I am still waiting. After reading the above posts another phone call tomorrow morning is in order. I shall report back with the results tomorrow.

[Pat123]

5.20 Kemp – Altenburg

[Pat123]

3.50 Ayr – Kilburn

[Pat123]

5.35 Ayr – Riodan

[Author]

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