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Racing Post Card Format Change

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Viewing 17 posts - 1 through 17 (of 26 total)
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  • #1767151
    GSP
    Participant
    • Total Posts 501

    I don’t know, you go away for a couple of weeks and in the meantime someone changes part of the look of a website into another format you used to like looking at.

    They have changed the racecard format into a choice of ‘Standard’ or ‘Compact’, neither of which look like the format available for years and years before.

    Change for change sake, or what! The new look doesn’t appear to add anything, just taketh away!

    #1767152
    Mike007
    Participant
    • Total Posts 9680

    It isn’t good, I sent them feedback.

    #1767162
    Avatar photoWilts
    Participant
    • Total Posts 3426

    I cant stand the new format. Preferred the old one with a sentence or two at bottom of each card, about each horse.

    #1767165
    Avatar photoEx RubyLight
    Participant
    • Total Posts 5972

    I cant stand the new format. Preferred the old one with a sentence or two at bottom of each card, about each horse.

    Same with me, I’m very reluctant to use the new one. It doesn’t matter at all as summer racing is not really my favorite part of the racing calendar.

    #1767183
    chestnut
    Participant
    • Total Posts 791

    Ex RubyLight it will still be the same at the end of the summer.

    #1767186
    Avatar photoEx RubyLight
    Participant
    • Total Posts 5972

    I know chestnut. Once they’ve made the move they won’t be going back. No matter how unpopular it is.

    #1767208
    Scanman
    Participant
    • Total Posts 40

    Don’t like it at all. :negative: :negative: :negative:

    #1767249
    Avatar photobetlarge
    Participant
    • Total Posts 2808

    I sent them this message:

    “I’m a regular user of your now-renamed ‘compact’ cards but the new version is pretty terrible. Firstly, the font size is tiny – one can hardly read the horse’s names, which seems ridiculous! And secondly a pointless box has been wrapped around each horse, meaning the whole card is even more difficult to glance at. (I seem to remember on a previous update the compact cards had unnecessary lines between each horse, which you fortunately soon removed). Hope this gets amended.”

    Which elicited this response:

    “Our racecards have been updated in what will provide a more enhanced, streamlined and future-ready interface. These cards lay a foundation for exciting new features as well as putting vital information at the front and centre of your viewing experience.”

    I guess if the cards are “enhanced, streamlined and future-ready”, that’s better than being able to actually read them…

    Mike

    #1767252
    Avatar photoRefuse To Bend
    Participant
    • Total Posts 4342

    There is some corporate jargon in that response.
    Is this different through the RP app, looks the same as it always did to me.

    The more I know the less I understand.

    #1767254
    Avatar photoGladiateur
    Participant
    • Total Posts 6860

    It’s interesting that their answer to Mike’s email includes the word “streamlined”.

    The new compact card is anything but.

    #1767305
    LD73
    Participant
    • Total Posts 4164

    Looking at it on my Mac (with a 27″ screen) it was a bit jarring at first trying to find things but I have to say I am getting used to it although I am not sure if it would work as well on a mobile device with a much smaller screen.

    Clicking on the Spotlight button does give you those few lines on each horse and the Quote+ button (which you can add from the Card Options setting button) gives you a quote on the horse from the Stable Tour.

    Assuming they have a reason for the change but whether that is just lip service and can be justified is anyone’s guess but given time we will all get used to it and then somewhere down the line when they change it again we will no doubt bitch about another change……such is life.

    #1767308
    Avatar photoWilts
    Participant
    • Total Posts 3426

    I’ve clicked on a couple of horses to see all the odds on offer. They’re put in a betting slip and there’s no way of ditching it, so it stays at bottom of page when looking at racecards.
    Annoying.

    #1767323
    GSP
    Participant
    • Total Posts 501

    They don’t appear to have changed the results format, nor the race history when you click on a horse.

    It’s just the darn card format. It’s like someone has changed things just to justify their existence, there’s no value in what they have done. The previous format seen for years was much easier to the eye and now we see the names of horses in a font size many times bigger than the surrounding fonts.

    #1767325
    Avatar photovikingflagship
    Participant
    • Total Posts 3001

    Why do they have to fix something that wasn’t broken :negative:

    Vf x

    #1767334
    GSP
    Participant
    • Total Posts 501

    As well as being in bold, the size of the font for the horses must be three times the size of everything else on the page. It’s like someone has loosely told a developer we want the horses to be the main focus, so make them stand out. And by that has disregarded everything else like proportion, spacing, really makes the trainer and jockey seem insignificant, and there’s a lot less on each page now.

    I remember there was an initiative or whatever they called it by Great British Racing to attract more people into the racecourse by making changes to the racecard apparently.

    Looks like the same mentally has been applied, but they have got this all wrong. It looks disproportionate, silly in fact with no gain whatsoever to the reader.

    #1767416
    TheTinMan87
    Participant
    • Total Posts 1425

    I thought I’d have a look as I saw a lot of negativity around it on X, I don’t frequent the site very often now as I’m only really following the ‘big’ meetings/festivals this season, too busy sadly to do more. Its very bad and I doubt I’ll be using it again until they sort it. I gave up after 15 mins, felt like too much work. I know from my own kids that anything that takes too long for them they will give up on quick so good luck trying to attract that market with this change.

    #1767429
    Avatar photobetlarge
    Participant
    • Total Posts 2808

    As well as being in bold, the size of the font for the horses must be three times the size of everything else on the page.

    Except on the ‘compact’ cards where the race header is enormous and the horse’s names are tiny and far too spaced apart!

    The whole thing is a shambles, differing fonts everywhere, buttons all over the place and vast amounts of white space meaning the most basic tasks take an absurd amount of scrolling.

    Unusable for me.

    Mike

Viewing 17 posts - 1 through 17 (of 26 total)
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