As I understand it, all claims lodged against runners in UK selling and claiming races are now made over the phone to Wetherbys between the hours of 09:30 and 15 minutes after the scheduled race off time on the day of the race.
In order to lodge a claim, a person (or an authorised agent representing that person) must be in possession of a valid security pin number previously issued to that person by Wetherbys.
In the event of there being more than one claim lodged against a horse, Wetherbys are authorised to decide the successful claim by ballot. On this particular occasion Annie Stokell’s name was the first out of the hat.