I sent them this message:
“I’m a regular user of your now-renamed ‘compact’ cards but the new version is pretty terrible. Firstly, the font size is tiny – one can hardly read the horse’s names, which seems ridiculous! And secondly a pointless box has been wrapped around each horse, meaning the whole card is even more difficult to glance at. (I seem to remember on a previous update the compact cards had unnecessary lines between each horse, which you fortunately soon removed). Hope this gets amended.”
Which elicited this response:
“Our racecards have been updated in what will provide a more enhanced, streamlined and future-ready interface. These cards lay a foundation for exciting new features as well as putting vital information at the front and centre of your viewing experience.”
I guess if the cards are “enhanced, streamlined and future-ready”, that’s better than being able to actually read them…
Mike