The ‘story’ is that they were trying to scratch the two horses from the Dante. But the initial entry stage for the Dante was today, with entries closing at midday.
So prior to midday, there was no entry to scratch, If they wanted to remove those names from the Dante, they needed to just cancel the entries, which could be done at any time up to midday.
On the Racing Admin system, cancel and scratch are two different functions. If they entered an instruction to scratch the horses with those names, that probably took effect on the 2000 Gns, as that would be the only race they had been entered for which was ‘Open for scratching’.
So not ‘the computer went bananas’, more a misunderstanding of the system.